How Does AI Impact The Automotive Industry

Imagine living in a world where you will never have to spend time studying to understand something difficult, or where you can get a book summary in less than 30 seconds, or even when your boss asks you to do something time-consuming, you can do it in minutes. It looks like the perfect world, right? Well, this ideal world has a name now. It’s called Chat GPT.  

Chat GPT is the new AI bot that is blowing everybody’s mind. This new tool allows you to write essays, program computers, and answer the most difficult and weird questions. Chat GPT was released in November of 2022 as a part of Open AI, an Artificial Intelligence non-profit founded by Elon Musk and Sam Atman in December 2015. The group that had Google as the main partner for years now was substituted for Microsoft, which invested $10 billion in OpenAI, and will reportedly get a 75% share of OpenAI’s profits until it makes back the money on its investment, after which the company would assume a 49% stake in OpenAI.

How Chat GPT works

It could be better than it sounds. ChatGPT doesn’t exactly know anything. It’s an AI trained to recognize patterns in vast swaths of text harvested from the internet, then further trained with human assistance to deliver more useful, better dialog. The answers you get may sound plausible and authoritative, but they might be entirely wrong, as OpenAI warns.  

For example, if you ask for ChatGPT to write a presidential speech as if it were a country singer speaking, the bot will look for keywords and give you a simple speech, nothing very fancy; however, the more specific your question is, the better. For example, if you specify the singer, how many verses you want, and the song’s duration, the speech will be better; however, you will still have to check for grammatical errors and if your content makes sense.  

What differentiates ChatGPT from other bots is the acceleration and the expertise for writing; while other bots just answer what you ask, ChatGPT goes a little bit deeper. Even though this new tool showed up intending to help, not everybody got excited about the discovery.  

The NYC Education department blocked students and teachers from having access to ChatGPT. According to the organization, it brings negative impacts on student learning and concerns regarding the safety and accuracy of the content. “Due to concerns about negative impacts on student learning, and concerns regarding the safety and accuracy of content, access to ChatGPT is restricted on New York City Public Schools’ networks and devices,” said education department spokesperson Jenna Lyle.  

Does ChatGPT can help or harm the Automotive Industry?

Like the NYC Education department, the presence of ChatGPT doesn’t seem pleasant to car dealerships. The CRO of CBT News, (platform where professional dealerships learn how to sell vehicles more profitably) Eric Schlesinger, highlighted three concerns between the new technology and dealerships:  

  • The complexity of the car-buying process
  • – There are many moving parts in a vehicle transaction, and customer queries aren’t always simple. Could it actually confirm availability for a test drive? Could it give satisfactory financing options? Customer satisfaction does not just hinge on price and availability.
  • The emotional aspect of car buying
  • – The car buying process is emotional! Car buyers have a personal connection with vehicles; they are selected with unique interests and life choices in mind. It doesn’t seem that ChatGPT can interact with a human in a way that makes them feel good about their car purchase and about working with a dealer based on trust and rapport.
  • The ever-changing automotive industry
  • – ChatGPT may not have issues learning new information when given context. But with rapid and frequent change in the automotive industry, the issue lies in ChatGPT not being able to provide accurate information in the face of that.

ChatGPT didn’t come to please everybody, some companies will love it and some will hate it, the truth is that it is the most modern chatbot in years and it definitely can help and facilitate your life in different ways (if you are allowed).  

This new tool is free for the moment, but in January OpenAI added a paid version that responds faster and keeps working even during peak usage times when others get messages saying, “ChatGPT is at capacity right now.” ChatGPT has rapidly become a widely used tool on the internet. UBS analyst Lloyd Walmsley estimated in February that ChatGPT reached 100 million monthly users in January, accomplishing in two months what took TikTok about nine months and Instagram two and a half years. But The New York Times, citing internal sources, said 30 million people use ChatGPT.